Payment policy
Payment policy

Exchange and Returns Policy

Realtime Casting products are non-refundable.

Registration is for a 12 month period.

Delivery Policy

Realtime Casting services are delivered instantaneously, and confirmation along with a record of your username and password is sent by email for your records.

Full Access to browsing the Realtime Casting Database of Voice Artists, Projects and Studios is granted immediately upon receiving the confirmation email after registration.

If you have any difficulties pertaining to any part of your registration or correct functioning of our services, please contact Realtime Casting at administrator@realtimecasting.com

Payment Policy

All prices are in USD. The Realtime Casting website will only accept payments in USD.

The Realtime Casting website currently accepts payments from Mastercard and Visa Worldwide.

The Merchant name Realtime Casting will appear on your credit card statement.

Security

Policy for transmission of payment and credit card details

Realtime Casting or Paypal does not store your Credit Card information. All Credit Card information is handled by the Paypal for maximum security and diligence.

Protecting your personal information is a priority for Realtime Casting. We use Secure Sockets Layer (SSL) technology to protect the security of your on-line registration and Credit Card information.

The SSL encrypts all information you input before it is sent to us.

While we use SSL encryption to protect sensitive information on-line, we also do everything in our power to protect personally identifiable information off-line. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.

What customer information do we collect and how do we use it?

When you register through this website, we need to know your name, e-mail, phone number, Contact details for your Agent and credit card details if paying by credit card.

This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How does Realtime Casting protect your customer information?

When you register with us, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.

Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Your Credit Card Details

All credit card payments are processed securely through the Paypal website.

Payment by credit card is the fastest way to receive your full access to your account.

Realtime Casting does not store any credit card information on our servers.

A Word about Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to freely browse our database once you login. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Realtime Casting website.

Your Consent

By using the RTC website, you consent to the collection and use of this information by Realtime Casting. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Payment Gateway Info

We offer Credit Card processing and Card payments are made directly through our 128 bit SSL Encryption software to insure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.


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